Shipping & Delivery Policy
At The Party Piece, we are committed to delivering your precious jewelry safely and securely. Our shipping and delivery process is designed to ensure your items arrive in perfect condition and on time.
Shipping Methods
We offer multiple shipping options to suit your needs:
- Standard Shipping: Delivery within 5-7 business days
- Express Shipping: Delivery within 2-3 business days
- Overnight Shipping: Next business day delivery for select locations
Delivery Timeline
Orders are processed within 1-2 business days (excluding weekends and holidays). Delivery times begin after your order has been dispatched from our facility. During peak seasons, processing times may take up to 3 business days.
Shipping Protection
All jewelry orders are shipped with:
- Secure packaging to protect delicate items
- Tracking number for every order
- Insurance coverage included for valuable items
- Signature confirmation on orders above a certain value
Domestic Shipping
We ship throughout India using trusted courier partners. Standard shipping rates apply based on order value and destination. Free shipping is available on orders above Rs. 5,000.
International Shipping
We also offer international shipping to select countries. International orders may require additional documentation and are subject to customs regulations. International delivery typically takes 10-15 business days depending on the destination country.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment in real-time through our tracking portal or the courier’s website.
Delivery Address
Please ensure your delivery address is accurate and complete. The Party Piece is not responsible for delivery delays or failed deliveries due to incorrect addresses provided by the customer.
Lost or Damaged Shipments
If your jewelry arrives damaged or is lost in transit, please contact our customer service team within 48 hours with photographic evidence. We will arrange for a replacement or full refund, whichever you prefer.
Customs and Import Duties
For international orders, customers are responsible for any applicable customs duties, taxes, or import fees. These charges are determined by the destination country and are not included in the shipping cost.
Contact Us
For shipping inquiries, please contact our customer service team at +91 8697555564 (Monday – Friday, 9:00 AM – 8:00 PM IST) or email us with your order details.
